Consistency and dependability are two of the most important factors when it comes to providing outstanding service.
At PGL every inbound and outbound piece of freight is managed by our control tower. Since quality control starts at the beginning, PGL dedicates significant time and effort to learn as much as we possibly can about a client. Every business functions differently , so every client has different needs and expectations. Therefore, PGL monitors each account by checkpoints called key performance indicators (kpi) customized for each client . The kpi are enforced and managed during every step of the shipping process to ensure effective quality control is in place.
PGL’s online services allow you to know exactly where your shipment stands at all times. Our user-friendly Cargowise shipping and tracking system enables you to conduct searches customizable by up to 150 different filters, coordinate online booking, quoting, custom reporting, and custom documents.
We will connect business on time anywhere in the world through the use of leading edge technology while providing unrivaled customer service and supply chain visibility.
We will be a global leader in freight management and contract logistics. We will be innovative in our approach, generate positive vendor alliances, develop exceptional team members, and create healthy growth and opportunities to achieve success for our clients.