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Category Archives: Case Studies

AutoDesk University – Official Carrier – Case Study

Autodesk is changing how the world is designed and made by empowering innovators with design and technology so they can achieve the new possible. Their solutions span architecture, engineering and construction, product design and manufacturing, and media and entertainment, empowering innovators everywhere to solve challenges big and small.

PGL Services Implemented

This exhibition involved coordination and shipments from four continents and allowed us to showcase our Tradeshow Logistics skills in multiple disciplines including:

  • Logistics Planning
  • On-Site Management
  • Loading
  • Air, Sea & Land Transport
  • Customs handling


THE OPPORTUNITY

Autodesk University is the user’s opportunity to learn and connect with industry experts who are progressing architecture, engineering, construction, design, manufacturing, media and entertainment. From greener buildings to smarter products to blockbuster film making, a legion of Autodesk software users can collaborate and network with other users.

To do this, exhibition materials from around North America, Africa, Asia, Europe were brought to New Orleans to showcase the many wonders that are made possible with Autodesk products. This required a tremendous coordination effort to organize and move these materials with perfect timing.

THE EXECUTION

Autodesk University is different from the traditional trade show, as it is organized by a single entity with many internal stakeholders on a global scale. PGL is responsible for full-service execution and handling the full logistics timeline.

Time is the key when it comes to coordinating an event of this scale, and was a major component of the efforts of PGL operators to ensure that all of the event materials arrived from across the globe exactly on time.

This included a single-day window to vacate the exhibition space after the Autodesk University conference. To do this, planning began three months before the event. This advance planning helped to coordinate shipments utilizing all modes of transport.

The materials that needed to be moved included a huge variety of items from the amazing “Hoonipigasus” Pike’s Peak race car that was designed using Autodesk software, to more standard event equipment like booths and signage.

One noteworthy move included an 18 foot scale model race track that was added to the list of outgoing material which was packaged on-site and shipped via dedicated truck from New Orleans to its home in Canada.

THE OUTCOME

The end goal for a project of this scale is not just a series of moves. Throughout the process, PGL kept our Autodesk stakeholders appraised every step of the way. This project allowed PGL to flex many of it’s Tradeshow Logistics muscles, with many more functions available.

From project management to successful delivery and everything in between, PGL has the experience to go beyond 3PL with full-service delivery on a global scale.

 

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Grainger / State of Connecticut

The Opportunity

The State of Connecticut was in need of a supply chain solution within a timeframe that did not allow for the timing usually necessary to follow standard procurement processes. Details about the move include:

  • Conducted from May 9 to May 31, 2022
  • Empty a 160,000 square foot warehouse
  • Conduct inventory during move-out, separating active inventory from surplus
  • Install on-going inventory management system
  • Establish expiration date visibility
  • Move 7730 pallets on 254 truck loads

The Execution

For this program, PGL has teamed up with Grainger, a giant in the industrial supply industry, which has proven to be an invaluable partnership. Together, in extremely challenging circumstances, we were able to able to complete the move on time, while simultaneously conducting wall-to-wall inventory and capturing required stock unit attributes and effectively managing the PPE stockpile to better fit needs of the state of Connecticut. This included accurate reporting of inventory, installing means for fulfilling orders, creating custom dashboards to track consumption rates, expiration dates, and measuring date of expiration vs. inventory depletion rate.

PGL services utilized:

  • Coordinating transportation for the move to a new warehouse twenty miles away
  • Deployed an advanced warehouse management system to facilitate inventory management
  • Designed reporting and analytics dashboards leading to informed decision making with regard to inventory
  • Installed an ordering system allowing for ease of order input and offering greater visibility and book keeping
  • Established effective receiving and fulfillment processes, including cycle counting
  • Added more effective picking solutions within the WMS such as pick waves, leading to increased efficiency
  • Staffing and personnel services

The Outcome

PGL was able to partner with Grainger following the state’s guidance and utilize an existing NASPO ValuePoint Agreement that allowed us to bring to market a solution in record time while eliminating the Request for Proposal (RFP) process.

In the face of adversity, PGL gets it done.

 

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Avid

The Opportunity

Avid, being one of the largest hardware providers in their industry, has an extensive network of suppliers and distributors, both domestic and international, that require complicated systems to provide visibility and efficiency. What started as a conversation about a move from California to a more centrally located warehouse in North Texas has evolved to require intricate system implementation and fulfilment. As the scope of the engagement expanded, so did the partnership with PGL to analyze their needs, conduct the move, provide warehousing and WMS integration, along with dedicated personnel.

The Execution

Beginning in July 2019, PGL began meeting with Avid, about warehouse fulfillment and the move from Milpitas California to Grand Prairie Texas. From these meetings, a new plan began to form, including solutions such as:

  • Installing a per-piece-touch pricing model to simplify operations, thereby side-stepping the previous convoluted process that had included box-size fees, number-of-pieces fees and others.
  • Implementation of the Deposco WMS.
  • Establishing new warehouse space and finding efficiencies to reduce unnecessary warehousing to 35,000sqft.
  • Staffing 5 full-time warehouse employees.
  • Redefining and streamlining Avid’s regular end-of-quarter push, drastically reducing scope overages.

The Outcome

The partnership between Avid and PGL has been a shining example of living the 3PL dream. Together, we have accomplished the initial goals and expanded our work together, leading to the magic combination of efficiency and process streamlining. Greater visibility into inventory and warehouse management, coupled with dedicated warehouse staff that have developed intimate knowledge of the product line has resulted in lower costs and faster, more efficient delivery. As is often the case, once the initial problem solving efforts started showing results, the engagement evolved so that Avid could take advantage of the one-stop-shop nature of PGL.

When the day-to-day details are covered, innovators like Avid have the peace of mind that means they can focus on what they do best.

 

 

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Safety Training Systems, Inc.

The Opportunity
Safety Training Systems is a leading provider of training hardware for the aerospace industry. One thing that sets this particular project apart from the usual flight simulator move is that STS manufactures training solutions for more than just pilot training. This often includes the repurposing of various parts of the airframe, from simulated cabins to train the aircrew, to tail sections and other parts of the aircraft to train maintenance workers. Such is the case for this project, where we were tasked with moving the tail section of a 737 from a salvage facility in the UK to the STS headquarters in Tulsa, Oklahoma where it will be adapted from partial airplane to an invaluable piece of custom training equipment..

The Execution
As with any large specialty move, the job comes with unique challenges, and due to the size of this tail section, this was certainly no exception. In particular, the move included the tail section in addition to 3 total crates that filled an entire flatbed truck with related components including stabilizers. Beyond the physical move, the PGL team of operators advised on permitting, taxes and customs concerns, allowing for a stress-free turn key logistics experience for STS. More than just transport, PGL replaces the stress of a move like this with peace of mind that the details are taken care of

The Outcome
The end goal for a project of this scale is not just a succesful move. Throughout the process, PGL kept our Safety Training Systems contacts informed every step of the way. This project allowed PGL to flex many of it’s contract logistics muscles, with many more functions available. For international moves, our partnership with The Aerospace Logistics Alliance (TALA) offers the transparency and operational know-how necessary for the task. From project management to successful delivery and everything in between, PGL has the experience to go beyond 3PL with full-service delivery on a global scale.

 

 

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Spirit Engine Charter

Spirit Airlines has built their business on the concept of More Go, making it possible for more people to go more places, more often. To do this, keeping the fleet fit is incredibly important, and any AOG (Aircraft On Ground) situation is approached with the upmost urgency. Thankfully, Spirit Airlines has a long-standing relationship with PGL, where we partner to keep those AOG situations as brief as humanly possible.

THE OPPORTUNITY

Spirit Airlines contacted the PGL Aero Desk in Miami about an aircraft grounded in Guayaquil, Ecuador due to engine failure. This necessitated the acquisition of parts from as far away as Detroit, Michigan to be brought together with the replacement engine from Pratt & Whitney located near DFW Airport in North Texas before being packaged and dlivered to the grounded plane.

Only a few aircraft are large enough to carry the new engine assembly, so along with the logistical concerns of gathering parts and acquiring the necessary permits to land in Ecuador, an appropriately-sized airframe must be located for the move.

Multiple moving parts, oversized freight, emergency permitting and a ticking clock? That’s why we’re here.

THE EXECUTION

To accomplish this engine move, the following actions and timelines were in play:

• Time between first contact and quote: Less than 3 hours
• Agreement drafted and signed: Less than 12 hours
• Antanov AN-12 chartered and loaded, wheels up out of DFW: Less than 24 hours after agreement signature.
• Permits secured between the airport and on-site Spirit Airlines representative in the same 24 hour period

PGL negotiated the grounding of the Anatov AN-12 for 72 hours after delivery, allowing for removal and replacement of the engine, with the damaged engine on the return flight back to DFW for Pratt & Whitney to repair.

THE OUTCOME

The partnership between Spirit Airlines and PGL has been a shining example of how an AOG condition is handled. With 4 to 5 flights per day, a grounded aircraft represents hundreds of thousands of dollars in lost revenue in a single day. The PGL Aero Desk exists to mitigate the effects of such a grounding by moving heaven and earth to get that aircraft repaired and back in service as quickly as possible. That effort is made possible by the dedicated operators that not only make it happen, but make it happen fast, so more people can go more places, more often.

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2021 State of the Industry – Supply Chain & Logistics

Tim Gundlach, PGL’s Trade Lane Manager for the Asia-Pacific region, breaks down the 2021 supply chain crisis and how it has affected the global supply chain and logistics industry.

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For more information, call 833-SHIP-PGL

 

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Curative

Innovating Processes and Flexible Scaling Yields Success

PGL is a phenomenal partner and has been instrumental to the logistics success of Curative. PGL has been shoulder to shoulder with Curative during the Covid Pandemic and has been invaluable in Curative’s mission to help defeat Covid.

Dean Shultis
Senior VP Supply Chain

 

Complex problems require custom solutions, and never before has there been such a challenging and rewarding example of this. Curative is a company that was founded only weeks before the COVID-19 pandemic struck, and has become instrumental in providing testing kits across the entire United States. Focused on building an agile and scalable infrastructure serving public health concerns, PGL is proud to work with Curative to assemble the testing kits that lead to a safer, healthier country.

PGL Services Implemented

PGL offers highly customizable kitting solutions leading to high-quality conversion and robust reporting.

  • Base Integration Mapping
  • Bill of Materials (BOM) Identification and Implementation
  • Warehouse Management
  • Product Conversion
  • Packaging
  • Labeling
  • Reporting
  • ISO 13485:2016 – Medical devices — Quality management systems
  • FDA Approval
  • CGMP Certification

THE OPPORTUNITY

Amidst a worldwide pandemic, Curative needed to assemble millions of testing kits to be distributed across the country. Speed to market was critical and necessitated not only extensive discovery and planning but the ability to pivot and scale as needs changed.

THE EXECUTION

As with any kitting solution, this project required the development of multiple systems covering logistics, execution and robust reporting. This included integration with the Curative ERP system, identifying the Bill of Materials, warehousing, and most importantly, accuracy and consistancy in Product Conversion with multiple outputs. As part of the Product Conversion process, labeling was implemented, allowing for tracking and traceability of individual components as they entered the system, and the outputs of those Bill of Materials.

Once the kits are assembled, they are transferred to a Quality Control cell, where the QC team follows proper procedures to inspect the completed kits and package them to be sent to the fulfillment center. Throughout the process, frequent inspections are performed to ensure that the project is in compliance with industry standards and government regulations. From the fulfillment center, completed kits are delivered nationwide to distribution centers, ultimately being delivered to drug stores, hospitals and other providers. The initial goal of 25K kits per week has expanded over time to handle 400K-to-600K per week, depending on demand.

THE OUTCOME

  • As of November 1, 2021, 5.5 million kits assembled
  • Peak productivity of 120,000 kits per day
  • Scaled from 30 employees to upwards of 1000 per day. (including scaling up and down based on demand)
  • Managed 20 million barcodes – split into sets of 500 w/ lot number and reporting

PGL has the processes, people, and commitment that leads to excellence in kitting efforts, functioning as an in-house logistics arm for businesses. The powerful combination of our consultative approach to build the best program possible, along with extreme flexibility to adapt to changing needs and reporting that leads to peace of mind that is unparalleled. This formula and our dedicated people are why PGL is a Hyper growth Woman Owned and Operated Freight Management Business.

PGL is Great People, Continuous Improving Prosses, Leading Edge PGL Connect Technology, and Total Focus on customer success.

 

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FlightSafety International

Nothing Ever Goes 100% According to Plan. Make a New Plan.

Working with PGL has meant that of the hundreds of road blocks and things that can go wrong in a flight simulator move, they’ve seen every problem that can arise, and they have the solution.

 

For Flight Simulator Manufacturers, Training Facilities and Logistics Industry Partners, PGL offers full-service flight simulator moves and specialized services to support those moves, delivering peace of mind and the industry’s only On-Site Logistics Strategy Manager service so that you can rest easy, knowing that your Flight Simulator move is being handled by experts with decades of experience.

PGL Services Implemented

For Flight Simulator Manufacturers, Training Facilities and Logistics Industry Partners, PGL offers full-service flight simulator moves and specialized services in support of those moves.

  • Logistics Planning
  • On-Site Management
  • Disassembly
  • Crating
  • Loading
  • Trucking
  • Customs handling
  • Assembly & Installation

THE OPPORTUNITY

FlightSafety International has been an aircraft manufacturer-authorized flight training provider for over seventy years, with learning centers across the United States, and growing across the globe, from London to Tokyo. As an extension of their robust training programs, they have become one of the world’s leading flight simulator designers and manufacturers, culminating with the opening of their new flight simulation training system design, manufacturing, and support facility in Broken Arrow, Oklahoma in 2011. Not only do they produce flight simulators for their own training centers, but they also provide equipment for other training services and airlines.

THE EXECUTION

The key to a successful flight simulator move is in the details. Having the personnel and experience needed to deliver this equipment includes many special accommodations for these sensitive parts. All flight simulator moves start with a detailed bid that covers the steps and expenses to accomplish a move of this nature. PGL focuses on a comprehensive bid that includes the communication and visibility that is so crucial to successful delivery. Crated on-site, the PGL team worked with engineers to ensure legal width and height compliance. The flight simulators are tightly packed, heat wrapped in 32mil poly to prevent moisture intrusion. Leading the charge, was our on-site Program Manager, Shannon Pardue. With 17 years of experience moving 20+ flight simulators annually, his presence on the ground, supervising the unique needs of this type of move is invaluable and makes the difference that you can feel, knowing that a specialist problem solver is there to make it happen.

THE OUTCOME

Aggressive pursuit of not only a safe and successful move but also a timely one. Throughout the process, PGL kept our FlightSafety International contacts informed every step of the way. This project allowed PGL to flex many of it’s contract logistics muscles, with many more functions available. For international moves, our partnership with TALA, The Aerospace Logistics Alliance offers the transparency and peace of mind necessary for the task. Additionally, other specialized logistics including packaging for ocean freight, assistance with customs clearance, and more. From rigging and crating in a controlled airport environment to successful delivery, PGL has the experience to go beyond 3PL with full-service delivery on a global scale.

 

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PGL Kitting Capabilities

For more information, call 833-SHIP-PGL

 

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Flowserve

How a Moving Project Runs Smoothly and Inexpensively

PGL is, and continues to be, an outstanding partner for Flowserve. They are not just a transportation company, but are problem solvers and offer excellent solutions. They go above and beyond to add value where it is needed which is a unique quality in today’s market place.

Rob Lewin
Director of Global Logistics

 

In April 2017, Flowserve decided to close one of its factories in Boston, Massachusetts and move it holdings to a suburb of Mexico City. The Boston holdings included over 18 tons of equipment that Flowserve needed to relocate across the border.

THE OPPORTUNITY
The global economy has created an environment where hard decisions have to be made to keep a company profitable and competitive. These decisions require turn-key solutions that move at the speed of an executive decision. Such was the case in April 2017, when Flowserve decided to close one of its factories in Boston, MA and move its holdings to a suburb of Mexico City. As part of the move, large and heavy CNC machines required transport, which naturally necessitated a high degree of planning sophistication, and the ability to execute flawlessly.

THE EXECUTION

Flowserve budgeted approximately $125,000 for the transport of their equipment, which also eliminating the need for a significant outlay of cash for a new CNC machine. The location transfer was a complex arrangement. PGL located engineers who could dismantle these valuable CNC machines in their original Boston location. The machinery was broken down, rigged for loading via crane, braced on multiple trucks, and housed in a facility with a wide-enough doorway to accommodate its size. PGL simultaneously found a trusted vendor to manufacture the professional protective wrapping needed for transport, which protected the machine from the elements throughout the haul. To ensure seamless crossing at the border, PGL sent a truckload division manager to the Laredo border crossing. Once the trucks were cleared to cross, PGL flew the engineers to Mexico to ensure that the very same team, which had disassembled the equipment, was on-site to reassemble it in the new location.

THE OUTCOME

Over nine-weeks went into the planning, delivery and assembly process, and the machines arrived fully functional. The entire trucking and reassembly project only took two-and-a-half weeks, guaranteeing that the Flowserve manufacturing equipment was off-line for as short a period of time as possible. Considering a transport job of this complexity, distance and difficulty, few organizations would be willing to burden themselves with full liability. PGL accepted all liability and worked closely with 6 different parties to ensure the move was completed with 100% success and satisfaction.

 

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