Category Archives: Case Studies

SIMCOM is committed to delivering training solutions that allow their customers to become safer, more proficient pilots prepared for any situation.

SIMCOM provides pilot training across a variety of general aviation, business, and commercial aircraft types. In addition to aircraft type specific training, SIMCOM also provides specialty courses including upset recovery, crew resource management, high altitude, and avionics. Training is conducted in three learning centers, two of which are located in Orlando, Florida and the third in Scottsdale Arizona.

PGL Company Profile

PGL provides intelligent supply chain solutions that go beyond 3PL for virtually all key industry sectors, including:

• Aerospace
• E-Commerce
• Government
• High Tech
• Hospitality
• Industrials
• Oil & Gas
• Pharma & Healthcare
• Tradeshow
• Retail

Real life adventures in simulator moving

THE OPPORTUNITY

In our extensive experience moving flight simulators, we have found that attention to detail makes all the difference. Such is the case with this series of 6 moves, from the older SIMCOM facility to their new campus located in Orlando Florida.

Due to the delicate nature of the technology and hardware, a complex process that includes a detailed bid and extensive planning, along with execution in the form of disassembly, crating, rigging, transport, delivery and reassembly.

THE EXECUTION

As with any move of this scope, work begins with exhaustive planning to ensure that every detail is accounted for and every possible variable is addressed before any steps are taken. Additionally, the moves must be scheduled around the booking of each simulator to ensure that it is out of service for the shortest duration possible.

Once the plan is in place, we begin by sending an engineer to spend a few days to do a baseline test. Here, all functions of the simulator are run through their paces and functionality is verified.

After engineer signoff, a team is activated to dismantle the simulator. This tear-down phase includes the sourcing and utilization of multiple pieces of heavy equipment such as forklifts, scissor lifts, and in this case, a crane.

Because of the size and sensitivity of this equipment, it must be crated and rigged to protect the expensive technology so that it arrives safely at the destination.

As part of the crating and rigging, the entire unit is covered in marine wrap to keep the simulator clean and dry, even if this particular unit won’t be sent on an ocean voyage. Crating materials were also saved and reused for future moves to save on materials, enabling PGL to share the savings with the customer.

One of the more memorable moments on this move included fitting the 15 foot, 10 inch mirror crate through a door that was 16 feet wide. This is a great example of how proper planning prevents poor performance, but those 2 extra inches certainly kept us on our toes.

Once loaded on the double drop trailer to accommodate the extra wide load, 4 Florida Highway Patrol officers escorted the truck to the new facility.

Noteworthy Data

• Total Weight: 17,000 pounds
• Simulator Mirror: 15’ 10” Wide, 22’ Length 11’ High with a weight of 3,500 pounds
• 10 Days to tear down, 1 day to load and move, 1 day to unload and 15 days to reassemble

THE OUTCOME

When you consider the depth and breadth of a move like this, it’s dizzying to imagine the teams of operators, engineers, crate builders, not to mention the array of heavy equipment necessary to accomplish the task, even when the simulator is only going 30 miles to its new home.

Regardless of the distance, the application of this level of expertise and a successful, safe delivery is extremely rewarding, and a big reason why moving complex, sensitive equipment like a simulator is some of our favorite business.

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Cinemark is a leader in the motion picture exhibition industry. Founded over 35 years ago, with over 500 theatres located not only in the U.S., but in 15 countries in Central and South America, leading to Cinemark locations in 15 of the 20 largest cities in South America. Cinemark Holdings, Inc. is the parent company of Cinemark, Century Theatres, Tinseltown, CinéArts and Rave Cinemas.

PGL Services Implemented

PGL offers highly customizable contract logistics solutions that go beyond 3PL to support your supply chain needs.

• Warehousing
• Inventory Management & Visibility
• Specialized Truck Service
• Customized Programs
• Domestic and International Service
• Customs Brokerage
• Border Services (USA/Mexico)
• Air & Ocean Charter

When you work together for over a decade, you must be doing something right

THE OPPORTUNITY

As with many PGL customers, Cinemark has their own internal logistics team, but leverages PGL to expand their capabilities and execute on special projects. Examples include specialty moves like shipping hundreds of seats from one theatre to another and the distribution of marketing materials as much as 5,000 miles from the point of origin.

Naturally, moves of this nature require a full suite of contract logistics services that can easily exceed the normal operation parameters of an in-house logistics team.

THE EXECUTION

To accommodate these special projects, many requiring international logistics solutions, PGL offers warehousing and the associated management tools to coordinate the many varied activities. Beyond that, PGL is positioned as the go-to general freight provider, doing what it takes to transport everything from emergency PPE goods to theatres at the onset of the Covid-19 pandemic, to marketing materials like lobby standees to promote upcoming and current films as well as pro bono moves to benefit charity.

There’s no single solution when it comes to ongoing contract logistics services. When Cinemark needs help, PGL is there to step in, providing world class 3PL solutions at competitive rates.

THE OUTCOME

To accommodate these special projects, many requiring international logistics solutions, PGL offers warehousing and the associated management tools to coordinate the many varied activities. Beyond that, PGL is positioned as the go-to general freight provider, doing what it takes to transport everything from emergency PPE goods to theatres at the onset of the COVID-19 pandemic, to marketing materials like lobby standees to promote upcoming and current films as well as pro bono moves to benefit charity.

There’s no single solution when it comes to ongoing contract logistics services. When Cinemark needs help, PGL is there to step in, providing world class 3PL solutions at competitive rates.

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Where Fun Takes Flight!

Urban Air is the Ultimate Indoor Adventure Park where kids of all ages (and kids at heart) can explore thrilling attractions, challenge their body and mind, and most importantly…have a blast! Much more than a trampoline park, Urban Air has led the charge when it comes to indoor adventure parks.

Urban Air is part of the portfolio of Unleashed Brands, the parent company that consists of six family-friendly brands and over $820M in systemwide sales and over 1,500 franchises.
“PGL streamlines the shipping process for our franchisees, from direct coordination to ensuring each product is handled with the highest level of care, allowing our teams to focus on the big picture. Laura and the entire PGL team are a trusted partner and they are a joy to work with.”
– Ryan Slemons, Chief Development Officer, Unleashed Brands

The Opportunity

Urban Air is a franchiser on the move. With over 60 parks opening in a given year, they needed assistance with the coordination of large equipment freight from Asia to their new adventure parks across the United States. In addition to the trans-Pacific logistical challenges,

this engagement is also about managing relationships. From communication with the franchiser, manufacturing overseas, and new franchisees that are eager to see their investment lead to financial success, this is about more than getting containers from one place to another. This is PGL Personal Service.

The Execution

At any given time, there are over 100 park projects on the books at various stages, from freshly-signed contracts to new parks only days from opening, leading to a system where every park is in a different stage of development. For each park, the process begins with meticulous planning to ensure that the timeframe fits with the other concerns for a new opening. The equipment must arrive when the space is ready, and no owner wants to see a completed space sitting empty, so the delicate dance to have multiple containers arrive for installation begins 4 months before a park opens. If you have any experience in the logistics industry, you know that issues and delays can and do happen, and what a daunting task it can be to thread this needle. That’s where experienced operators like PGL’s Laura Clanton come in. Not only does she lead the team that makes this effort happen, but she does so while being in constant communication with the franchisees that want to see their business dreams come to fruition, hopefully without delays.

PGL Services Utilized

• Coordination with Point of Origin Logistics
• Trans-Pacific Freight
• Customs
• Rail and Truck Transportation
• A New Level of White Glove Service

The Outcome

Dozens of parks per year, each culminating with a week of deliveries for every park with a minimum of 7 containers full of equipment and a total timeline of less than 6 months for each location, start to finish. This is the equation that leads to more than 60 shipments on the water at any given time.

Add to this math that for each store, there is an anxious new business owner with Laura’s direct number, and you can see that this is a shining example of PGL taking “White Glove Service” to an entirely new level.

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Download Spirit Halloween Case Study: Outbound

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Spirit Halloween is the largest Halloween retailer in North America, with over 1,450 pop-up locations in strip centers and malls across North America. Celebrating nearly four decades of business, Spirit has cemented its position as the premier destination for all things Halloween.

Since 1983 Spirit Halloween has offered a one-of-a-kind experience that remains unmatched in the industry. Stores begin to open as early as July, marking the highly anticipated start of the Halloween season. Die-hard Halloween enthusiasts ready to celebrate around the clock can visit Spirit’s online store, available year-round.

PGL Company Profile

PGL provides intelligent supply chain solutions that go beyond 3PL for virtually all key industry sectors, including:

• Aerospace
• E-Commerce
• Government
• High Tech
• Hospitality
• Industrials
• Oil & Gas
• Pharma & Healthcare
• Tradeshow
• Retail

The soothing science behind the scary fun

THE OPPORTUNITY

To help bring this seasonal pop-up store to life meant that there were exciting challenges to overcome. Working closely with the Spirit Halloween team, PGL was able to create a fully customized solution that found new levels of efficiency in the process, and next-level visibility into inventory and warehouse management.

From here, we look at what it takes to get a season’s well-organized inventory into each retail location on time and with exacting precision.

THE EXECUTION

As with any complex receiving, warehouse management and outbound operation, perfection is found in preparation.

Engineering the processes involves identifying and implementing the software and hardware that makes it all possible. In this case, this included integrating Spirit Halloween’s preferred bar code scanning platform, Zebra, with our Deposco WMS. With these two critical components working in harmony, this allowed us to follow best practices while remaining agile and able to change processes and functions as the customer needs.

Along with this flexibility, we gained visibility that led to the ability to identify potential issues well in advance, and make adjustments before they became problems.

For each location, a picksheet is sent to the warehouse, indicating which pallets need to be pulled for the next truck. Each pallet label is scanned and a warehouse crew of 3 people break down the pallets and load the truck, floor-to-ceiling.

This process takes about 2.5 hours to completely fill the truck. Driver information is gathered and a Bill of Lading is generated. The doors are sealed, and the truck is sent on its way.

Thankfully, with each location’s inventory pre-sorted and ready to roll out, this monumental task was not only possible, but brought a new level of confidence to proceedings, allowing each store to set up well in advance.

Notable Numbers

• Over the course of 4 months, accepted 85,000 inbound shipments
• Distributed to over 30 locations
• 77 separate outbound truckloads

THE OUTCOME

Custom solutions and the right people make all the difference, as proven by this engagement that is the first of many spooky seasons to come, keeping Spirit Halloween the one-stop shop for Halloween fun!

Download Spirit Halloween Case Study: Outbound

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Download JSSI BD700 Fuselage Move Case Study by PGL

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For more than 30 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data and purchasing power to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model.

JSSI products and services include Maintenance Programs, Parts & Leasing, Maintenance Software, Conklin & de Decker Software, Advisory Services and Aviation Capital.

PGL Company Profile

PGL provides intelligent supply chain solutions that go beyond 3PL for virtually all key industry sectors, including:

• Aerospace
• E-Commerce
• Government
• High Tech
• Hospitality
• Industrials
• Oil & Gas
• Pharma & Healthcare
• Tradeshow
• Retail

1,400 miles, 10 tons and no problems.

THE OPPORTUNITY

When presented with the opportunity to to move a full Bombardier BD700 fuselage halfway across the country, PGL jumps at the chance to put our specialized aero freight people and processes on the job. Moving this load from Chino California to Waco Texas is a perfect example of the rewarding challenge that we love to tackle.

THE EXECUTION

The journey begins with planning, securing the permits for California, Arizona, New Mexico and Texas. The route is meticulously planned with turn-by-turn directions and includes lead and chase cars to keep an eye on the cargo while in transit and adhere to the law when moving such a large load.

This project necessitated the use of cranes to load the 20,000 pound fuselage on custom built cribs to safely secure it for the journey. The wheels were removed to meet height requirements, leading to a load that is 14 feet high and 17 feet wide.

THE OUTCOME

The three day journey covered almost 1,400 miles, and was delivered safely to the customer, ready for them to work their magic in creating an immersive experience for aircraft training.

To move your next big thing, PGL is ready bring you peace of mind so that you can rest easy knowing that your project is handled.

PGL Services Utilized

• Coordinating route planning and permitting with Authorities in four states
• Custom cribs built by our Crating department
• Engineering to ensure safe handling and load stabilization​​​​​​​
• Insurance

Download JSSI BD700 Fuselage Move Case Study by PGL

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Download Spirit Halloween Case Study: Inbound

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Spirit Halloween is the largest Halloween retailer in North America, with over 1,450 pop-up locations in strip centers and malls across North America. Celebrating nearly four decades of business, Spirit has cemented its position as the premier destination for all things Halloween.

Since 1983 Spirit Halloween has offered a one-of-a-kind experience that remains unmatched in the industry. Stores begin to open as early as July, marking the highly anticipated start of the Halloween season. Die-hard Halloween enthusiasts ready to celebrate around the clock can visit Spirit’s online store, available year-round.

PGL Company Profile

PGL provides intelligent supply chain solutions that go beyond 3PL for virtually all key industry sectors, including:

• Aerospace
• E-Commerce
• Government
• High Tech
• Hospitality
• Industrials
• Oil & Gas
• Pharma & Healthcare
• Tradeshow
• Retail

Halloween should be scary, but your 3PL solutions don’t have to be

THE OPPORTUNITY

Have you ever wondered how a seasonal pop-up store like Spirit Halloween can seem to appear out of nowhere, taking a vacant retail space to a bustling store practically overnight?

The answer isn’t as mysterious as what you may find inside, as it comes down to the efforts of a well-organized company and the partnerships that they leverage to make it all happen. This is more simple to say than it is to execute, of course, with hundreds of stores, thousands of SKU’s and millions of individual products, there are plenty of challenges to face and problems to solve. That’s where PGL comes in.

THE EXECUTION

Part of the complexity inherent in a project such as this lies in the kitting involved in grouping a dazzling array of products at the individual store level, making sure that each location is delivered a full inventory that is as accessible as possible. This process starts when we receive inbound shipments: utilizing a conveyor, the boxes are unloaded with labels facing out and sorted into different paletts, one for each store location, and the new inventory is entered into the WMS (Warehouse Management System).

In this case, we paired the Depasco WMS to handle warehouse inventory with the customer’s preferred scanning system, Zebra. This is where we really get to shine, showcasing the adaptability that is central to PGL operations, we were able to create a workflow that maximizes the effectiveness and visibility provided by these two disparate systems.

The newly sorted and palletized product is packed efficiently into our warehouse racks and ready for distribution.

PGL Services Utilized

• Coordinating transportation for inbound warehousing and outbound distribution

• Established effective receiving and fulfillment processes, including kitting

• Deployed an advanced warehouse management system to facilitate inventory management

• Paired the WMS with the Zebra scanning system
  

THE OUTCOME

PGL was able to install fully-customized, full-scope solutions that bring order and efficiency to this seasonal retail giant’s annual efforts to be the one-stop shop for Halloween fun!

Download Spirit Halloween Case Study: Inbound

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Download A-Gas – Case Study

A-Gas is the world leader in the supply and lifecycle management of refrigerants and associated products and services. For 30 years, through their first-class recovery, reclamation, and repurposing processes, A-Gas has been capturing refrigerant gas for future re-use or safe destruction, preventing its harmful release into the atmosphere.

Health and safety is at the core of everything they do, and they work hard to ensure best practice across the A-Gas Group. Zero Harm refers to their unwavering commitment to put safety at the forefront of everything they do.

PGL Company Profile

PGL provides intelligent supply chain solutions that go beyond 3PL for virtually all key industry sectors, including:

• Aerospace
• E-Commerce
• Government
• High Tech
• Hospitality
• Industrials
• Oil & Gas
• Pharma & Healthcare
• Tradeshow
• Retail

THE OPPORTUNITY

A-Gas, being an international company with a long history of delivering not only superior products, but products with a focus on safety, was in search of a new partner for their warehousing and logistics needs. Their priorities, along with safety, focused on accurate inventory management and consistent accuracy in shipments. This would require the latest and greatest in warehouse management technology along with the right staff to deliver on the consistency they were looking for at a high volume.

THE EXECUTION

Beginning in December 2022, PGL began a pilot program, starting with 100 pallets. This inventory was received leveraging our Warehouse Management Software, leading to company-wide visibility, flexibility, and real-time data generation that exceeded their expectations.

After a month of implementation at this testing level with PGL delivering a 100% accuracy rate, A-Gas committed to having PGL manage their warehousing and contract logistics at full-scale. This included the hiring and onboarding of dedicated staff including roles in picking, checking and inventory management.

With 600 more pallets entering the warehouse, incoming inventory soon swelled to include regular delivery of full container loads.

THE OUTCOME

In just six months, A-Gas has become a great partner with exceptional communication. Their concerns with inventory, accuracy and most importantly, safety a thing of the past, PGL has been able to revolutionize how A-Gas handles their inventory, warehouse management and now has a dedicated team to make sure the job is done right.

Current incoming inventory has expanded to accommodate as many as 26 full container loads per month, with an outbound frequency that can reach more than 25 separate shipments per day.

The A-Gas partnership with PGL has led to increased volume, increased accuracy and superior visibility that lets A-Gas focus on the business of doing business.

Download A-Gas – Case Study

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For over 20 years, AquaRecycle has been a pioneer in industry of water and energy reuse and saved their customers more than 10 billion gallons of water in the process.

Their flagship product is the only patented system for sanitizing and recycling laundry water for hotels, hospitals and other large facilities, and they’ve complemented that with a method for recapturing the heat from their dryers. Both fit perfectly among today’s green-building initiatives.

The innovation hasn’t stopped there, with new water treatment solutions being developed all the time.

PGL Company Profile

PGL provides intelligent supply chain solutions that go beyond 3PL for virtually all key industry sectors, including:

• Aerospace
• E-Commerce
• Government
• High Tech
• Hospitality
• Industrials
• Oil & Gas
• Pharma & Healthcare
• Tradeshow
• Retail

THE OPPORTUNITY

AquaRecycle was in search of a partner for their supply chain needs and listed their priorities as “responsiveness, capability and competitive cost”. Relatable requirements to be sure. This level of service and affordability, however, can be difficult to find when it comes to the day-to-day needs of a manufacturer who’s shipping high-value components around the globe.

THE EXECUTION

Beginning in October 2022, PGL began meeting with AquaRecycle to strategize the game plan that would be a perfect showcase of what PGL Personal Service really means.

• Leverage our buying power and partnership with DHL Express, gaining access to a world class network with global reach
• Consult on international shipping concerns, including customs
• Prepare waybill paperwork
• Researching hazardous goods transport
• Competitive pricing that made going with PGL an absolute no-brainer.

THE OUTCOME

The partnership between AquaRecycle and PGL has helped us further define the meaning of PGL Personal Service. Additionally, AquaRecycle was able to save 10% to 25% per shipment depending on the dimensions and destination.

Finding a logistics partner willing to provide this level of service is no easy task, but this is a great example that shows why we do what we do: bring peace of mind so that our customers can focus on the business of doing business.

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The Texas Rangers are a major league baseball team based in Arlington, Texas in the heart of the Dallas–Fort Worth Metroplex. The Rangers compete in the American League West division and have been playing in Arlington since 1972.

PGL Services Implemented

This relationship involves ongoing coordination and shipments to and from Spring Training in Surprise, Arizona, moving the team equipment for every away game and warehousing and fulfillment of game promotional items. This allows us to use our logistics skills in multiple disciplines including:

• Logistics Planning Loading and transport
• Warehousing and management
• Inventory and fulfillment

THE OPPORTUNITY

Moving the equipment to support an entire Major League Baseball team to off-site spring training and 81 away games per season is no small task. Additionally, home games include promotional giveaways that must be received, inventoried, warehoused and distributed.

As the Official Logistics Partner of the Texas Rangers Baseball Club, PGL is responsible for coordinating and executing on the effort to move that supporting equipment and manage those promotional items so that the team can keep their collective eyes on the ball.

THE EXECUTION

Each year, the buildup for the season starts with Spring Training. Moving all of the supporting equipment to sustain the team for 37 days may be a tall order, but PGL has worked with the organization to bring this daunting effort from an all-day slog to an efficient 2 hours. To do this, PGL logistics operators reengineered the process, implementing a palletized system that greatly improves time efficiency and removes a tremendous burden on the team from an operational standpoint, requiring far fewer people to execute.

Away games require a similar, if smaller, effort to move equipment with an initial move often beginning while the team is still on the field during a home game. A smaller collection of equipment used in the game is gathered after the last inning and added to the shipment that will support the team at their next game.

Along with game equipment, we have the warehousing and fulfillment of home game promotional giveaways. To allow for more control and availability, these items have moved from “just-in-time” supply chain methodology to “just-in-case”. These giveaways are received at our warehouse, inventoried and stored until game day when they are delivered to Globe Life Field, packed with rabid fans. As with all of our services, this is made possible with PGL personal service, working directly with team representatives to ensure that there are no surprises.

THE OUTCOME

Faster, more efficient with the personal touch that leads to peace of mind. PGL is proud to support the Texas Rangers and to put our skills to work, doing our part to to support the great game. From project management to successful delivery and everything in between, PGL has the experience to provide intelligent solutions that go beyond 3PL with full-service delivery on a global scale.

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Autodesk is changing how the world is designed and made by empowering innovators with design and technology so they can achieve the new possible. Their solutions span architecture, engineering and construction, product design and manufacturing, and media and entertainment, empowering innovators everywhere to solve challenges big and small.

PGL Services Implemented

This exhibition involved coordination and shipments from four continents and allowed us to showcase our Tradeshow Logistics skills in multiple disciplines including:

• Logistics Planning
• On-Site Management
• Loading
• Air, Sea & Land Transport
• Customs handling

THE OPPORTUNITY

Autodesk University is the user’s opportunity to learn and connect with industry experts who are progressing architecture, engineering, construction, design, manufacturing, media and entertainment. From greener buildings to smarter products to blockbuster film making, a legion of Autodesk software users can collaborate and network with other users.

To do this, exhibition materials from around North America, Africa, Asia, Europe were brought to New Orleans to showcase the many wonders that are made possible with Autodesk products. This required a tremendous coordination effort to organize and move these materials with perfect timing.

THE EXECUTION

Autodesk University is different from the traditional trade show, as it is organized by a single entity with many internal stakeholders on a global scale. PGL is responsible for full-service execution and handling the full logistics timeline.

Time is the key when it comes to coordinating an event of this scale, and was a major component of the efforts of PGL operators to ensure that all of the event materials arrived from across the globe exactly on time.

This included a single-day window to vacate the exhibition space after the Autodesk University conference. To do this, planning began three months before the event. This advance planning helped to coordinate shipments utilizing all modes of transport.

The materials that needed to be moved included a huge variety of items from the amazing “Hoonipigasus” Pike’s Peak race car that was designed using Autodesk software, to more standard event equipment like booths and signage.

One noteworthy move included an 18 foot scale model race track that was added to the list of outgoing material which was packaged on-site and shipped via dedicated truck from New Orleans to its home in Canada.

THE OUTCOME

The end goal for a project of this scale is not just a series of moves. Throughout the process, PGL kept our Autodesk stakeholders appraised every step of the way. This project allowed PGL to flex many of it’s Tradeshow Logistics muscles, with many more functions available.

From project management to successful delivery and everything in between, PGL has the experience to go beyond 3PL with full-service delivery on a global scale.

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The Opportunity

The State of Connecticut was in need of a supply chain solution within a timeframe that did not allow for the timing usually necessary to follow standard procurement processes. Details about the move include:

• Conducted from May 9 to May 31, 2022
• Empty a 160,000 square foot warehouse
• Conduct inventory during move-out, separating active inventory from surplus
• Install on-going inventory management system
• Establish expiration date visibility
• Move 7730 pallets on 254 truck loads

The Execution

For this program, PGL has teamed up with Grainger, a giant in the industrial supply industry, which has proven to be an invaluable partnership. Together, in extremely challenging circumstances, we were able to able to complete the move on time, while simultaneously conducting wall-to-wall inventory and capturing required stock unit attributes and effectively managing the PPE stockpile to better fit needs of the state of Connecticut. This included accurate reporting of inventory, installing means for fulfilling orders, creating custom dashboards to track consumption rates, expiration dates, and measuring date of expiration vs. inventory depletion rate.

PGL services utilized:

• Coordinating transportation for the move to a new warehouse twenty miles away
• Deployed an advanced warehouse management system to facilitate inventory management
• Designed reporting and analytics dashboards leading to informed decision making with regard to inventory
• Installed an ordering system allowing for ease of order input and offering greater visibility and book keeping
• Established effective receiving and fulfillment processes, including cycle counting
• Added more effective picking solutions within the WMS such as pick waves, leading to increased efficiency
• Staffing and personnel services

The Outcome

PGL was able to partner with Grainger following the state’s guidance and utilize an existing NASPO ValuePoint Agreement that allowed us to bring to market a solution in record time while eliminating the Request for Proposal (RFP) process.

In the face of adversity, PGL gets it done.

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The Opportunity

Avid, being one of the largest hardware providers in their industry, has an extensive network of suppliers and distributors, both domestic and international, that require complicated systems to provide visibility and efficiency. What started as a conversation about a move from California to a more centrally located warehouse in North Texas has evolved to require intricate system implementation and fulfilment. As the scope of the engagement expanded, so did the partnership with PGL to analyze their needs, conduct the move, provide warehousing and WMS integration, along with dedicated personnel.

The Execution

Beginning in July 2019, PGL began meeting with Avid, about warehouse fulfillment and the move from Milpitas California to Grand Prairie Texas. From these meetings, a new plan began to form, including solutions such as:

• Installing a per-piece-touch pricing model to simplify operations, thereby side-stepping the previous convoluted process that had included box-size fees, number-of-pieces fees and others.
• Implementation of the Deposco WMS.
• Establishing new warehouse space and finding efficiencies to reduce unnecessary warehousing to 35,000sqft.
• Staffing 5 full-time warehouse employees.
• Redefining and streamlining Avid’s regular end-of-quarter push, drastically reducing scope overages.

The Outcome

The partnership between Avid and PGL has been a shining example of living the 3PL dream. Together, we have accomplished the initial goals and expanded our work together, leading to the magic combination of efficiency and process streamlining. Greater visibility into inventory and warehouse management, coupled with dedicated warehouse staff that have developed intimate knowledge of the product line has resulted in lower costs and faster, more efficient delivery. As is often the case, once the initial problem solving efforts started showing results, the engagement evolved so that Avid could take advantage of the one-stop-shop nature of PGL.

When the day-to-day details are covered, innovators like Avid have the peace of mind that means they can focus on what they do best.

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